8 Places you can get help whilst at University

No matter what your issue, the University of Essex and the Student’s Union will always try to help and assist you. In this post, we’ll look at 5 of the many services on campus that are designed to help you.

1. The Law School
The Law School has three main support services, they are your administrator and also your Personal Tutor.

1.a) Your Administrator/ The Law Education Office
The Education administrators in the Law Office are there to help you, you can find them in 5S.5.5. They’ve often helped guide me through processes like enrolling on modules or even pointing me in the right direction!
1.b) Your Personal Tutor
A Personal Tutor is assigned to you when you arrive at Essex and is your first point of call for any academic issues you have. They will be a member of staff from the Law School and will contact you at various times during your time at Essex. Whether it’s getting an academic reference for job applications or advice about what modules you should take, your Personal Tutor will be more than happy to meet with you to have a chat.

2. The Student Services Hub
The Student Services Hub is a one stop shop for almost any issue you could have while at university. Whether it’s about university accommodation, disabilities, exam stress, money issues, or almost anything else, there is someone at the Hub, the Finance Desk or the Information Desk who can help you out or will help you find someone who can. They’re open every day and have drop in services so you’re always able to get help.

The Student Information Desk in action!

3. SU Advice
The Student’s Union runs a service called SU Advice, which you can find on Square 3 at the Colchester campus. They can help with many issues like student conduct, immigration, volunteering and housing and their trained advisors will always try their best to help you solve any issues. As a plus, they’re also available during vacation times, so you have the reassurance that you will always have support.

4. Skills for Success
Run by the University, the Skills for Success is the place to go for help with writing, maths, and even English language! Every week they provide workshops on a range of different things from structuring an essay to presentation skills. They also provide lots of online resources to help with maths, writing and research skills. All questions asked to Skills for Success are confidential, so you can have peace of mind when asking for help.

5. IT Helpdesk

The IT Helpdesk is located on the ground floor of the Silberrad Student Centre. It can help you with any IT problems that you come across whether that be changing your password for your email address or if you have lost the latest draft of your assignment. You can visit them in person or send them an email to it.helpdesk@essex.ac.uk.

6. Security team in the Information Centre

The Information Centre is based on Square 3 and provide 24 hour support for students, staff and visitors. They provide security, first aid, keys, contact emergency services and help when you’re locked out of your room on campus or if you have lost something on campus. You can visit them or contact them on these numbers.

7. Nightline

Nightline is a service run by student volunteers for students. It is located at the back of Keynes Tower and is open from 10pm-8am during term time (provided that there are enough volunteers). They provide a number of services such as confidential listening, camp bed hire, emergency accommodation, free tea and toast and pregnancy tests. Along with their drop-in service you are also able to contact them by email (nlhelp@essex.ac.uk) or by phone (01206 872022, 01206 872020, 01206 874062).

8. SU Reception

The SU Reception located next to the SU Bar on Square 3 provides a number of services. They can order your prescription, provide discounted bus passes, hold lost property from Sub Zero, offer free things like condoms, sanitary items and panic alarms, and do much more! They’re open between 10am-4pm each day of the week, or you can email them at su@essex.ac.uk.

All in all, you will always find someone to help solve any problem you have while at the University of Essex.
All anyone here wants is to help you achieve success!

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